DFY vs. DWY vs. DIY Digital Products and Services: A Complete Comparison With Examples

One of the most important choices creators face is how to deliver their value to customers. What used to be as simple as uploading an ebook or launching a course has turned into a wide landscape of delivery models, each catering to different types of customers - and requiring different levels of effort from the creator.

Among the most common approaches are Done For You (DFY), Done With You (DWY), and Do It Yourself (DIY) models. If you’re a creator or service provider wondering which one fits your business best, understanding how each works is essential.

Let’s take a closer look at what defines these models, who they serve, and how they influence pricing, scalability, and customer satisfaction.

What Is DFY (Done For You)?

When someone buys a DFY product or service, they expect to hand off the work entirely. The creator takes full control, delivering a finished result without needing much - if any - involvement from the customer.

Think of a DFY model like hiring a contractor to build your kitchen. You explain what you want, maybe pick a few materials, and they return later with everything complete.

Typical examples include:

  • Full-service branding packages
  • Website design and setup
  • Course creation built entirely by an expert team

Why it works: People love convenience. Business owners, especially, will pay more if they can avoid the learning curve or time commitment.

The challenge: These offers take more effort on your end. They also demand quality. If expectations aren’t met, refund requests and reputation risks increase.

What Is DWY (Done With You)?

Unlike DFY, DWY involves partnership. You’re guiding your customer, not doing everything for them. It’s a collaboration where the client still owns the outcome but receives expert support to get there faster and more confidently.

Typical examples include:

  • Group coaching or workshops
  • Strategy calls with templates and walkthroughs
  • Co-creation sessions for building digital offers

What makes DWY valuable: Customers get the benefit of learning while doing. They leave not just with a result, but with knowledge they can apply again.

Where it shines: It’s ideal for creators who want to scale but still enjoy hands-on interaction. Plus, with the right systems (like pre-built templates or weekly office hours), DWY offers can be delivered to groups, not just individuals.

What Is DIY (Do It Yourself)?

DIY is the most scalable model. It’s also the most familiar. When someone buys a DIY product, they’re receiving information, resources, or tools - and they’re responsible for implementing everything themselves.

Typical examples include:

  • Self-paced online courses
  • Workbooks or templates
  • Digital planners or guides

Why people buy DIY: It’s affordable, flexible, and puts the buyer in control. Many people prefer learning at their own pace, without needing meetings or handholding.

The downside: DIY products often suffer from low completion rates. Many buyers never finish what they start, especially if the content is dense or hard to apply. That’s why smart creators often include support features like community access or weekly emails.

Pricing: How Each Model Affects What You Can Charge

The delivery model you choose directly impacts how much you can charge - and what kind of value your customers expect in return.

DFY Pricing

DFY commands the highest rates. Customers pay for speed, expertise, and the freedom of not having to do the work themselves. It's not uncommon for DFY offers to range from several thousand to tens of thousands of dollars, especially when tied to business results.

DWY Pricing

DWY sits in the middle. These offers are more affordable than DFY but still justify a higher price than DIY since the buyer gets access to your brain, feedback, and systems. Pricing typically ranges from a few hundred to several thousand dollars, depending on the format (1:1 vs group).

DIY Pricing

DIY products usually come with the lowest price tags - and rightly so. Since the customer is doing all the work, the perceived value comes from how well the product helps them get results on their own. Prices can range from under $20 to a few hundred dollars for comprehensive courses or digital bundles.

To summarize:

  • DFY: High effort, high price
  • DWY: Shared effort, mid-range price
  • DIY: Customer-led effort, low price

Pricing your product correctly isn’t just about the value you provide - it’s about the level of effort your buyer expects to contribute.

How to Choose the Right Model for You

There’s no one-size-fits-all answer. The right model depends on your skills, time, resources, and most importantly, what your customers are looking for.

  • If you’re highly skilled in a technical or creative field and want to serve fewer clients at a premium, DFY may be the best choice.
  • If you enjoy teaching and want to serve more clients without overwhelming yourself, DWY allows you to scale while staying hands-on.
  • If your goal is to create passive income with minimal day-to-day involvement, DIY is the most scalable - as long as you’re okay with lower ticket prices.

Many creators combine all three. For example, you might offer a low-cost DIY course, a mid-tier DWY group program, and a high-end DFY service for clients who want everything handled.

Flowlance gives you the flexibility to offer all three inside one platform, making it easier to meet customers at every stage of their journey.

How These Models Can Be Sold Using Flowlance

Flowlance makes it simple to sell all three models - even if you’re just getting started.

  • DFY offers can be sold as private 1:1 sessions or custom deliverables. For example, you can list a service like "Build Your Complete Coaching Website in 14 Days" and manage client communication, payments, and delivery all inside Flowlance.
  • DWY offers are perfect for group sessions or co-creation packages. You can set up products like "Launch Your First Digital Offer With Me (4-Week Group Program)" and automate enrollments without needing custom tech.
  • DIY products fit naturally into Flowlance's digital product listings. You can upload courses, templates, guides, or e-books, sell them instantly, and let Flowlance handle file delivery and customer access.

The platform supports flexible pricing, upsells, and easy client management - meaning you can grow your offers as your business evolves, without outgrowing your tech.

Whether you’re offering hands-on services or self-paced products, Flowlance helps you turn ideas into income without friction.

Final Thoughts

The way you deliver your digital product matters as much as the content itself. DFY, DWY, and DIY models each offer distinct advantages, and choosing the right one can shape your brand, impact your revenue, and influence how your customers perceive your value.

As a creator, your job is to not just ask what you want to sell - but how your audience wants to buy. The better you align your delivery model with their needs and expectations, the easier it becomes to earn trust, close sales, and grow your business sustainably.

No matter which model you choose to start with, the key is to build a simple system that works for you and takes into account what you’re good at.

FAQ

What’s the difference between DFY, DWY, and DIY?
DFY = Done For You. You do all the work.
DWY = Done With You. You guide the customer.
DIY = Do It Yourself. They do it all, using your resources.

Which model makes the most money?
DFY wins on price. It’s premium and hands-on. DWY sits in the middle. DIY is cheapest but most scalable.

Who should use DFY?
Experts who want to charge top dollar and serve fewer clients. Think: full branding, custom websites, done-for-you courses.

What’s great about DWY?
You get to teach, scale with groups, and still stay hands-on. Perfect for coaching, strategy, or co-creation.

Is DIY really passive income?
Yes - but only if your product is simple to use and delivers results fast. Think templates, courses, and guides.

Can I mix these models?
Absolutely. Many creators do. Sell a DIY template, offer a DWY group program, and upsell a DFY service.

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